TERMS
PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE.
This website is operated by Oxvor Inc. and its subsidiaries and affiliates (collectively, "us", "we" or " Oxvor Inc.").
By accessing or using Oxvor Inc. websites or services, or the mobile versions of either, (collectively the "Website") you signify that you have read, understand and agree to be bound by these Terms of Use ("Terms of Use" or "Agreement") and any other applicable law, whether or not you are a registered member of Oxvor Inc. Oxvor Inc. may change these Terms of Use at any time without notice, effective upon its posting to the Website. You agree to review these Terms of Use regularly to make yourself aware of any changes. Your continued use of the Website shall be considered your acceptance to the revised Terms of Use. If you do not agree to these Terms of Use, please do not use this Website.
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Ownership and Operation
FIREOX Sports is operated by Oxvor Inc. a company incorporated in Texas, USA. Our registered office is at 22007 Castle Hawk Trl, Richmond, TX 77407, USA.
Registration
You will need to register with FIREOX Sports to place an order for products through this website. In return for permitting you to use any of the FIREOX Sports websites and benefiting from our services, you agree that any information you provide to us about yourself at any time will be true, accurate, current and complete and that you will ensure that this information is kept accurate and up to date. If incorrect information is supplied, any contractual obligation FIREOX Sports has is immediately null and void.
Conditions of Registration
If you are under 18, you must ask your parents or guardians before you:
- Email FIREOX Sports or post a website comment
- Request FIREOX Sports e-mail anything to you
- Send in any information to FIREOX Sports
- Purchase anything online
By continuing to use this website and any of the services offered, you are confirming that you have received the consent of a parent or legal guardian. PLEASE NOTE that all minors are recommended to discuss these terms and conditions with their parents before they complete the registration process.
Copyright
You acknowledge and agree that all content included on this website including, but not limited to, website design, text, graphics, audio clips, visual clips, logos, button icons and the selection and arrangement thereof shall remain at all times vested in FIREOX Sports or its content suppliers and is protected by international copyright laws. You are permitted to use this material only as expressly authorized by the applicable rights holder. Subject to the foregoing, the page headers, custom graphics and button icons are (unless indicated otherwise) service marks, trademarks, and/or trade dress of FIREOX Sports.
All software used on this website is the property of FIREOX Sports and is protected by international copyright laws ALL RIGHTS ARE RESERVED. Permission is granted to electronically copy and to print in hard copy portions of this website for the purposes of placing an order with FIREOX Sports and using this website as a shopping resource ONLY. Any other use of materials on this website, including but not limited to, reproduction for purposes other than those noted above, modification, distribution, transmission, broadcasting, republication, downloading or uploading without the prior written permission of FIREOX Sports is strictly prohibited.
Notification of Copyright Infringement
FIREOX Sports will, in appropriate circumstances, terminate the accounts of users who infringe the intellectual property rights of others. If you believe that your work has been used or copied in a way that constitutes copyright infringement, please provide our Legal Department with a notice containing the following elements:
- A physical or electronic signature of the person authorized to act on behalf of the owner of the copyright interest that is alleged to have been infringed;
- A description of the copyrighted work or works that you claim have been infringed and which you request to be removed from the site;
- A description of the location of the material that you claim is being infringed;
- Information sufficient to permit FIREOX Sports to contact you, such as your physical address, telephone number and e-mail address;
- A statement by you that you have a good faith belief that the use of the material identified in your Notice in the manner complained of is not authorized by the copyright owner, its agent, or the law;
- A statement by you that the information in your Notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner's behalf.
You can notify FIREOX Sports of any claims of copyright infringement on email at support@fireoxsports.qa.
Trademarks
You acknowledge and agree that trade marks included on this website shall remain at all times vested in, FIREOX Sports or any third party licensing use thereof to FIREOX Sports (as applicable). You further undertake not to use any such trade marks without the prior written consent of Oxvor Inc., FIREOX Sports Trademarks or Third Party Trademarks without the prior written consent of FIREOX Sports or such third parties as own the applicable trade mark. The FIREOX logo is an official trade mark of Oxvor Inc. and is the subject of extensive trade mark registration worldwide.
For further information on intellectual property matters contact us: Oxvor Inc., 22007 Castle Hawk Trl, Richmond, TX 77407, USA.
Content Supplied by Users
If you send communications or materials to this website by electronic mail or otherwise, concerning any comments, questions, suggestions or the like, all such communications are, and will be treated as, non-confidential and non-proprietary. Thus, you give up any claim that any use of such material infringes any of your rights including without limitation moral rights, proprietary rights or any other right, including the right to approve the way in which FIREOX Sports uses such material.
Any material submitted to this website, may be adapted, broadcast, changed, copied, disclosed, licensed, performed, posted, published, sold, transmitted or used on a royalty free basis by FIREOX Sports anywhere in the world, in any medium, in perpetuity.
Please note that this provision does not relate to any personal data that you submit which will be dealt with in accordance with the provisions of FIREOX Sports's 'Privacy Policy' which is part of these Terms and Conditions.
Amending the Terms and Conditions of Use
FIREOX Sports reserve the right to add to, amend, change or remove any part of these Terms and Conditions at any time. When material changes are made to the Terms and Conditions, a notice will be published on the home page of the FIREOX Sports website notifying users that such changes have been made. By continuing to use this website after the publication of such a notice, you are indicating your acceptance of those changes. FIREOX Sports may add, change, discontinue, remove or suspend any other content displayed on this website, including features and specifications of products and services described or depicted on the website, temporarily or permanently, at any time, without notice and without liability.
Privacy
FIREOX Sports treat customer privacy extremely seriously. Our Privacy Policy provides details about the type of information we may collect from you and details of how we may use this information. You are asked to read our Privacy Policy, which forms a part of these Terms and Conditions and sets out the way in which your personal data is handled by FIREOX Sports.
Site Usage
You agree that you will only use our website in a way which is consistent with the Terms and Conditions and which complies with applicable laws and regulations. In particular you agree that you will not use this website to upload or send any material which contains software viruses or other codes, files or programs designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment or in any other manner which would interfere with or disrupt this website. You acknowledge that this website and any goods that you obtain from our website are provided for your personal use only and may not be used for any commercial purposes or distributed commercially without our permission.
Images
The majority of the product images displayed on FIREOX Sports websites and in advertisements and catalogues have been created by our own professional team of photographers please note that the final released product may have slight differences in terms of colour or pattern. Once the final released product is received at FIREOX Sports if we notice any differences to the sample the product will be re-shot and image changed on the websites.
Disclaimer: Whilst every effort is made to ensure product images and descriptions are correct, we will not be held responsible for any changes made as there are minor variations when the products are manufacturered. Please though read our FAQ's on what to do if you are unhappy with a product you have received.
Purchasing Goods
Our FAQ section tells you how to order and pay for products. It also addresses any questions you might have about delivery of your products, your right to cancel orders or return faulty products to us and our quality assurance.
FIREOX Sports reserves the right to decline orders for bulk or high value purchases and to change price and availability information without notice.
Product Orders
All orders placed through the Website are subject to FIREOX Sports acceptance. This means that FIREOX Sports may refuse to accept or may cancel any order, whether or not the order has been confirmed, for any or no reason, and without liability to you or anyone else. If your credit card has already been charged for an order that is later cancelled, FIREOX Sports will issue you a refund.
By placing an order on our website, the customer acknowledges the recipient accepts liability for any charges applied by their government (including, but not limited to taxes).
Customers outside the Qatar, Saudi Arabia, UK and Pakistan should be aware FIREOX Sports will take payment in US Dollars; any conversion shown on the website to GBP or Euro is purely a guide calculated at that days exchange rate, however your bank or card issuer may not offer the same rate. FIREOX Sports will not be liable for any further charges your card issuer may levy.
Multi-buy Promotions
Please note that any promotions/offers on the website cannot be used in conjunction with any other discounts. Promotions/offers on one of the FIREOX Sports websites will only usually apply to that particular website and not the whole family of FIREOX Sports websites.
Availability
FIREOX Sports will endeavor to display availability as accurately as possible. If we are unable to supply the goods requested we will aim to assist you in finding a suitable alternative upon which you are happy with, however FIREOX Sports will not be bound to offer alternatives to a greater value than the item originally chosen, and a difference may be required to be paid. If you do not wish for an alternative product we will cancel the order and any pending transaction promptly, please be aware that funds may take several days to reallocate in your account.
Cancellation
You have 14 consecutive days from the day after you receive your parcel to cancel your contract with us.
Should you wish to do this we require written notification via email at support@fireoxsports.qa. You may do this either before you receive your parcel or it can be placed within the parcel upon its return.
We will give a full refund of the goods including up to our Standard delivery charge. Please note that if you paid for Express delivery and goods were dispatched you may not be fully reimbursed for this.
If goods have been dispatched you will be expected to cover the cost of return, or pay for the cost of retrieval if the courier hasn’t yet delivered. For parcels over 5KG, please contact our Customer Service team at support@fireoxsports.qa who may be able to advise a more cost-effective returns method or arrange collection at cost to you.
We regret that we are unable to cancel orders for personalized items if the personalization process has begun. We therefore advise that you contact us, by email at support@fireoxsports.qa, very promptly after placing your order if you wish to cancel. In the event that the personalization has not already begun, cancelling the order will not be an issue. In this instance, we will issue a full refund and completion of the cancellation form is not required.
Any non-personalized cancelled items must be returned to us in resalable condition, unused and complete with original packaging. When returning, please protect product packaging by using additional outer packaging to return. Avoid placing postage labels or tape on the product packaging as they may otherwise be deemed as not resalable.
Personalized Items
FIREOX Sports regret that once an order containing Personalized items has been picked it cannot be changed or cancelled.
All Personalized Items cannot be returned unless deemed to have a genuine fault.
FIREOX Sports reserves the right to utilize our knowledge and expertise in positioning the personalization on the product. Examples shown represent what the personalization will look like on a finished product and provides an idea of the general places we personalize a product.
Our experienced team will also choose the most appropriate color for the personalization. However, if you would like a specific color, please do not hesitate to contact our Customer Service Team to request this.
For clothing, please note that once a sample has been approved, you will not be able to make any changes. Color tones can vary based on lighting available, so if you require a higher definition photo of the sample, please do not hesitate to ask. (If exact colors are required, please advise of the specific Pantone shade).
If there is an item in your order that you have requested to be personalized and it is not currently in stock, it may delay the whole order unless you give us your written consent to personalize and dispatch the items we do have in stock. However, please be aware that, should there be any issues with obtaining the stock from our suppliers that results in any backorder items being cancelled from your order, we will not be able to accept back the part of the order that we have already personalized.
Parcels Lost in Transit
Whilst goods are in transit to you FIREOX Sports is responsible for ensuring delivery is at least attempted, and in the case you are unavailable to receive at the address you given to us we will supply sufficient assistance so you can locate and collect your order from the relevant delivery agent.
If you do not receive your parcel within the specified delivery time shown in the Basket, please track your parcel using the information provided in the Dispatch notification you received from us, if this doesn't assist with locating your parcel please contact our Customer Service team by phone or email.
We ask that we be given sufficient time to investigate with our delivery agents before either replacing or refunding goods, investigation time is often longer for parcels sent outside Europe.
We will not keep you waiting unnecessarily as we find in most cases parcels are located after investigation and are then received quicker than sending a replacement.
If delivery is to a commercial address (work/hotel) rather than a residential address, responsibility for locating the parcel rests with the customer as soon as we are able to confirm the parcel has been delivered to the reception area of the requested building. FIREOX Sports accept no liability for parcels lost or misplaced after delivery is confirmed.
Returns
If an exchange or refund is required then the items should be returned to us in their original condition and packaging within 14 days of your purchase. Please contact us at suppport@fireoxsports.qa for details.
Unfortunately, we cannot accept a returned item that has been personalized unless it is a fault of the manufacturer. This does not affect your statutory rights.
In all cases, the items returned must be in their original condition, which includes any packaging. All goods will be inspected on return. The goods are your responsibility until they reach our Warehouse. Please ensure you package your return appropriately to prevent any damage to the items or boxes.
For items returned as unsuitable, too big or too small if goods show signs of wear or are not in resalable condition they will not be accepted for return.
If after items are inspected they are deemed faulty or if we have sent items incorrectly both original shipping costs and returns shipping costs will be refunded to you. If the original shipping cost was for multiple items only a proportion of the cost relating to the faulty item/s will be refunded.
We reserve the right to refuse a refund or exchange if the goods returned are deemed to be damaged or tampered with not in accordance with normal use. This does not affect your statutory rights.
Links
FIREOX Sports may provide links to websites owned by FIREOX Sports and associated companies from time to time and/or websites that are owned by third parties that are not connected with FIREOX Sports including other websites owned by FIREOX Sports. All links are provided for your convenience only. Access to websites that are owned by third parties is at your own risk and none of FIREOX Sports has any responsibility or liability for such third party websites.
Mobile Services
The Website may contain services and features that are available to certain mobile phones. Your carrier normal rates and fees apply. If FIREOX Sports charges you for a mobile service, you will first be notified and asked to accept any charges. Not all mobile services will work with all carriers or devices. You should check the rates and services offered by your carrier. By using FIREOX Sports mobile services, you agree that we may communicate with you by electronic means to your mobile device and that certain information about your use if these services may be shared with us. If you change or deactivate your mobile phone number, you must promptly update your account information to ensure that we don't send your messages to a different person.
Published Activity
FIREOX Sports allows you the option to publish about the actions you take on FIREOX Sports Website to Facebook, Twitter and other social platforms. FIREOX Sports does not control which information gets disseminated on participating social platforms. You agree to allow FIREOX Sports to check your FIREOX Sports cookies when you are visiting participating social platforms, and allow FIREOX Sports to receive information about your use of those social platforms. You can deactivate this publishing feature on your profile page.
Indemnification
You agree to indemnify, defend, and hold harmless Oxvor Inc., its officers, directors, employees, agents, licensor and suppliers from and against all claims, losses, liabilities, expenses, damages and costs, including, without limitation, attorney fees, arising from or relating in any way to your User Generated Content, your use of Content, your use of the Website, your conduct in connection with the Website or with other Website users, or any violation of these Terms of Use, any law or the rights of any third party.
Liability
FIREOX Sports will endeavor to ensure that this website is fully operational at all times. However we cannot guarantee that the website will be fault free. In particular, access to this website may be interrupted or restricted to allow for emergency or routine repairs or maintenance to be carried out or the introduction of new facilities or services.
Further, by using this website and any sub-site, you acknowledge and agree that the Internet uses elements and relies upon services, input and facilities which are not within the control of FIREOX Sports and if FIREOX Sports is totally or partially prevented or delayed in the performance of any of its obligations in providing a particular service, such a situation will constitute a 'force majeure' and FIREOX Sports shall be excused the performance for so long as such a situation endures.
For the purposes of these Terms and Conditions, the term 'force majeure' shall be deemed to include any cause affecting the performance by FIREOX Sports of its obligations arising from or attributable to acts, events, omissions or accidents beyond the reasonable control of FIREOX Sports and in particular, but not by way of limitation, shall include strikes, lock-outs, other industrial action, actual or threatened terrorist action, civil commotion, riot, crowd disorder, invasion, war, threat or preparation for war, fire, technical or power failure, software, hardware or telecommunication or other network failures, interruptions, disruptions or malfunctions, explosions, storm, flood, earthquake, subsidence, structural damage, epidemic or other natural or physical disaster, any legislation, regulation, rule or ruling of government, court or any competent authority.
FIREOX Sports reserves its right to restrict, suspend or terminate your use of this website or any of our services at any time if we believe, in our absolute discretion, that you have breached these Terms and Conditions.
You agree to indemnify, defend and hold FIREOX Sports, all of their associate companies, their directors, employees, information providers, licensor and licensees, officers and partners, (collectively, the "Indemnified Parties") harmless from and against any and all liability and costs (including, without limitation, legal fees and costs), incurred by the Indemnified Parties in connection with any claim arising out of any breach by you of these Terms and Conditions. You will co-operate as fully as reasonably required by FIREOX Sports as the case may be, in defense of any claim. FIREOX Sports reserves the right, at their own expense, to assume the exclusive defense and control of any matter and you shall not in any event settle any matter without the written consent of FIREOX Sports.
In no event may FIREOX Sports aggregate liability under any and all causes of action exceed the sum of your FIREOX Sports order value or USD 500, which both parties agree to be a reasonable limitation.
Complaints and Comments
If you have any complaints or comments about our website or any of the products supplied to you, please contact FIREOX Sports by emailing support@fireoxsports.qa or through the Contact Us section on the website. Our Customer Service Team are available 5 days a week, from 9am until 5pm on weekdays. Please allow 24hrs for us to respond to website comments and emails.
Miscellaneous
The Terms and Conditions together with our FAQ Section and Privacy Policy contain the full and complete understanding between FIREOX Sports and you. No advice or information, whether oral or written, obtained by you through or from the website or from any conversations with our staff will operate to vary these terms and conditions.
The Terms and Conditions together with our FAQ section and Privacy Policy and all contracts made under them shall ensure for the benefit of any successors and assignees of FIREOX Sports.
Email Subscription
In situations where FIREOX Sports gives you the option to subscribe to its email service which will update you with news or information which it considers to be of interest to you, your use of the content received through the email service will be subject to these Terms and Conditions.
Website Use Restrictions
You may use the Content only for your own non-commercial use to participate in the Website or to place an order or purchase products from Oxvor Inc.. Any other use is prohibited unless agreed to by Oxvor Inc. in writing. You agree not to change or delete any ownership notices from materials downloaded or printed from the Website. You agree not to modify, copy, translate, broadcast, perform, display, distribute, frame, reproduce, republish, download, display, post, transmit or sell any Intellectual Property or Content appearing on the Website, including User Generated Content, without the prior written consent of Oxvor Inc., unless it is your own User Generated Content that you legally post on the Website. You agree not to use any data mining, robots, scraping or similar data gathering methods. Nothing in these Terms of Use shall be interpreted as granting any license of intellectual property rights to you.
Limitation of Liability
To the fullest extent permitted by applicable laws, none of FIREOX Sports nor any of their respective directors, employees, affiliates or other representatives will be liable for loss or damages arising out of or in connection with the use of, or inability to use, the materials in and/or facilities or services offered through this website, including, but not limited to, indirect or consequential loss or damages, loss of data, income, profit or opportunity, loss of or damage to property and claims of third parties, even if FIREOX Sports have been advised of the possibility of such loss or damages or such loss or damages were reasonably foreseeable. If this clause is unenforceable in whole or in part in any jurisdiction due to relevant laws, then in no event shall FIREOX Sports’ total liability to you for all damages, losses, and claims (whether in contract, tort (including, but not limited to, negligence), or otherwise) exceed the amount paid by you, if any, for accessing this website.
Fraud Prevention
To help prevent credit/debit card fraud, we may request additional information should we have any concerns with your order. This additional information would be proof of billing address or simply a conversation with you so we can discuss our concerns.
FIREOX Sports will never cancel or not accept an order without liaising with the customer unless we are certain the order was not genuinely placed by the cardholder.
Credit card fraud is illegal, and we will cooperate with all domestic and international police/crime prevention agencies and seek to prosecute all perpetrators to the fullest extent of the law.
If you have any concerns/questions regarding our fraud processes, or you are in law enforcement and require information regarding a specific transaction, please contact support@fireoxsports.qa and a member of our team shall be in contact.
Warranty Disclaimer
FIREOX Sports is not responsible or liable for any User Generated Content or other Content posted on the Website or for any offensive, unlawful or objectionable content you may encounter on or through the Website. The Website, User Generated Content, Content, and the materials and products on this Website are provided without warranties of any kind. To the fullest extent permitted by law, FIREOX Sports disclaims all warranties, express or implied, including, but not limited to, implied warranties of title, merchantability, fitness for a particular purpose and non-infringement. FIREOX Sports cannot guarantee and does not promise any specific results from use of the Website. FIREOX Sports does not represent or warrant that the Website will be uninterrupted or error-free, that any defects will be corrected, or that this Website or the server that makes the Website available are free of viruses or anything else harmful. To the fullest extent permitted by law, FIREOX Sports does not make any warranties or representations regarding the use of the materials or Content in the Website in terms of their correctness, accuracy, adequacy, usefulness, reliability or otherwise. You understand and agree that you download or otherwise obtain Content (including any mobile client) at your own risk, and that you will be solely responsible for your use and any damage to your mobile device or computer system, loss of data or other harm of any kind that may result. FIREOX Sports reserves the right to change any and all Content and other items used or contained in the Website at any time without notice. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Governing Law
These Terms and Conditions and any contracts made under them are governed by and shall be governed and construed in accordance with the laws of the United States whose courts shall be courts of exclusive competent jurisdiction. We make no representation that materials on this Site are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Customers who access this website from locations outside the United States do so at their own risk and on their own initiative and are responsible for compliance with local laws, to the extent that any local laws are applicable. Nothing in these Terms shall in any way be deemed to restrict or affect your statutory rights under US law.
Termination
FIREOX Sports reserves the right in its sole discretion to terminate your account, delete your profile and any of your User Generated Content, and restrict your use of all or any part of the Website for any or no reason, without notice, and without liability to you or anyone else. Oxvor Inc. also reserves the right to block users from certain IP addresses and prevent access to the Website. You may terminate your account at any time by clicking the Deactivate account button in the Account Settings. You understand and agree that some of your User Generated Content, such as that which is displayed outside your profile, in activity feeds, in other parts of the Website, or on other social platforms (e.g., Facebook and Twitter), may continue to appear on the Website or on other social platforms even after your User Generated Content is removed or terminated. These Terms of Use remain in effect even after your account is terminated. The Terms of Use relating to Intellectual Property, Indemnification, User Interaction Disclaimer, Warranty Disclaimer, Limitation of Liability, Miscellaneous, Severability and terms that by their nature may survive termination shall survive any termination.
Force Majeure
FIREOX Sports shall not be liable for any failure to perform its obligations where such failure is a result of acts of Nature (including fire, flood, earthquake).
